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Terms and Conditions

Terms & Conditions

The following contract terms & conditions (‘the terms’) must be read before placing an order for any goods (‘the goods’) as these terms & conditions will be incorporated into the contract between you (‘the customer’) and us (‘The Fig Store’).


The order you send us is an offer to purchase the goods and that offer is only accepted by The Fig Store, and thereby a binding contract made, when The Fig Store sends you an email confirming/accepting your order. These terms & conditions are incorporated into all contracts.


The price payable by the customer is as listed on the The Fig Store website at the time of the placing of the order and unless otherwise indicated on the website is inclusive of VAT and excludes postage & packing by the means described on the website. Any customs, excise or other levies imposed by authorities in respect of delivery outside the UK (or requests for information by authorities) are the responsibility of the customer.


Payment must be received in full for all goods ordered, including any additional charges, before the goods can be dispatched.


Title to the goods will pass to the customer when the goods are delivered by The Fig Store to the carrier with an instruction to deliver the goods to the address given with the order. The Fig Store will only deliver to the carrier goods that are of a merchantable quality and comply with the contract terms. On delivery of the goods to the carrier in accordance with this condition The Fig Store shall be deemed to have delivered the goods under the terms of the contract.


The Fig Store endeavours to hold sufficient stock to fulfil all orders, however if The Fig Store has insufficient stock to complete an order it may, at its discretion, delay shipment, substitute similar goods or may part-ship. If The Fig Store is unable to supply any goods ordered, payment will only be taken for the goods dispatched.


An order may be cancelled by email providing the order has not already been dispatched to the customer.


The Fig Store shall not be liable for any loss of profits, inconvenience, consequential or indirect loss or damage or have any liability to pay compensation other than any provable financial losses reasonably and foreseeably incurred by a customer who has complied with these terms. The Fig Store not be liable for failure to comply with the terms of the contract caused by circumstances beyond its control.


These terms & conditions are governed by the law of England and Wales. If any part is deemed invalid or unenforceable the validity and enforceability of all other parts shall not be affected. These terms & conditions do not affect the customer’s statutory rights.

Company Details

The Fig Store

51 Long Street